Frequently Asked Questions

Q:-How do I update the ads for my NectarKast device?

A:-Simply login to nectarkast.com/portal to update your messages on the devices you own. Select the device and upload your ad banners and your ready to advertise on 10k+ Apps & Websites!

Q:-Where should I place my NectarKast devices for the best use?

A:-We recommend for best use to purchase 3 devices for your location with 3 separate campaigns! Place them where you see fit. Please note that if someone comes into range of your registered device and leaves the location they may later see your ad on over 10k+ Apps & Websites.

Q:-You guys are awesome! How do you do it?

A:-We work hard and have a dedicated team that works around the clock to provide you with an amazing product and service.

Q:-Can I purchase more ads for my devices?

A:-Yes you can purchase ads for a rate of $5.99 per 1000 ads on a per device basis.

Q:-Can I just advertise on 1 single App or Website?

A:-Yes you can but the there will be a minimum spend starting at $500 per month for this option. Contact us at admin@nectarkast.com to create custom campaigns based on your needs.

Q:-How much does NectarKast cost?

A:-NectarKast costs between $25 per unit and $35 per unit (1x Hardware Fee) with a $15 activation fee (1x activation fee per unit) and $25 to $35 per unit cost per month . Shipping is FREE inside of the USA. Shipping to Canada is $10 & International shipping is $15. We use a flat pricing structure and bulk custom pricing is available through our Enterprise Sales Team starting at 50 units.

Q:-I'm in love with NectarKast. How do I become a re-seller?

A:-It's simple. Every customer who purchases a NectarKast is configured to be a reseller. Simply purchase 1 device and we will email you your login credentials for our Partner Program.

Q:-How does your compensation plan work?

A:-We have the best and most fun compensation plan in the industry. Each direct unit you sell you earn, and for each person you refer you also earn for their direct sales. We are not an MLM but work by referral.

Q:-Where can I find a copy of your compensation plan?

A:-It's on our homepage in the Partner's Section of our site. Simple click on the downloadable PDF to view our compensation package.

  1. We ship out our devices in the OFF position. To turn ON your device click on the left side of the button and hold down the left side of the button for 4 seconds. You will see a SOLID blue light that flashes and then goes away. Your device is now on. To turn OFF the device you hold down on the right hand side of the button for 4 seconds and the face will flash a blue light 4-5x and know your device will be off.
  2. After you turn on your device login to our portal and select YOUR DEVICES. Next click EDIT. Enter your ad details and you are all set to go! We support 300x250 and 320x50 ad sizes. Ads can go live during the work week in only a few hours, but the standard is 24 hours before your ads are approved to go live!
  3. NO STEP 3 – IT IS THAT EASY! You are now advertising your business on over 10k+ Apps & Websites. Buy more ads inside of our console as you see fit.

Q:-I got my device and it doesn't work! What should I do?

A:-Simply reach out to us at admin@nectarkast.com. We can send you an instruction and troubleshooting sheet.

Q:-Will you replace malfunctioning devices?

A:-Of course. We want happy customers. Simply send us your device and we can switch it out Email us a and we will send back instructions on how to send your items back!

Q:-Do you offer ticketed support?

A:-OHere is the link to our TICKET SYSTEM for FAST SUPPORT

Q:-How long does it take to get my devices in the US?

A:-If you are located in the US you should have your devices delivered within 2-5 business days.

Q:-How long does it take to get my devices outside of the US?

A:-For international orders it may take up to 30 days to receive your devices. Please check with your local customs office for average delivery times to your country.